Customer Reviews
BLOSSOM GALLERY FLORIST
Local Kenton, OH florist
Local Kenton, OH florist
Date: May 27, 2023
Name:
Annette W
State/Province:FL
If I could give you 10 stars I would! It’s not easy living out of state and needing flowers/gifts and Blossom Gallery always exceeds my expectations and delivers!! Thank you!
Date: May 26, 2023
Name:
stanley s
State/Province:MO
Great service and product!
Date: Mar 15, 2023
Name:
Lori C
State/Province:OH
Very good service. Very satisfied.
Pam's Reply:
Date: Mar 15, 2023, 4:28 am
Thank you, glad to be of service.
Date: Mar 12, 2023
Name:
Lana J
State/Province:OH
This store is closed on Sunday but I called today to see if I could catch anyone by chance anyway . I was pleasantly surprised to reach someone and also get something sent to the funeral home on sunday . Thank you !
Pam's Reply:
Date: Mar 12, 2023, 8:31 pm
Thank you, glad i could help you out.
Date: Mar 08, 2023
Name:
Cooper J
State/Province:OH
Thank you so much for the same day delivery on such short notice and I am very happy with the arrangement !!
Pam's Reply:
Date: Mar 09, 2023, 3:18 am
Thank you, glad we could fill your order. Call us any time we can be of service.
Date: Mar 01, 2023
Name:
Tabitha E
State/Province:OH
Flowers were beautiful and they were exactly what I ordered!
Date: Oct 07, 2022
Name:
John T
State/Province:OH
Thanks Blossom :) My sister Carolyn said "It's beautiful!" Both you and Kansas City Steaks delivered as promised and made her day. Will visit you again during the upcoming holidays.
Pam 's Reply:
Date: Oct 08, 2022, 5:50 am
Thank you glad we could help make her birthday a good one
Thank you for the order
Date: Jun 24, 2022
Name:
Ruth B
State/Province:CO
I want to say thank you so much for your assistance. I called your store late in the afteroon and the lady on the phone was a delight to work with. She was very helpful, kind and understanding. The flowers are absolutely gorgeous you went above and beyond. Again Thank You So Very Much
Date: Jun 02, 2022
Name:
Lana J
State/Province:OH
Ordering through this website resulted in a lot less product for the money than my mom that ordered from the store in person. My order did not really look like what was depicted on the site - small bouquet with cheap black plastic vase - total cost almost $75. I was embarrassed honestly
Pam's Reply:
Date: Jun 02, 2022, 2:20 pm
Your flower order was for 55.00 for the arrangement, 10.00 delivery and 4.71 tax a total of 69.71.Had 3 gerbers, 3 roses, 3 alstromeria and filler in it( as pictured). It was not in a cheep black plastic container because we do not have any in this store. Was in a glass container with cubed black designer foam. So sorry you were not happy but don't know what your mom ordered but there is a difference in price of the flowers. I wish you would of called right away and talked to us. Again sorry.
Lana J 's Reply:
Date: Jun 02, 2022, 2:50 pm
Is $10 the std delivery fee ? I thought mom said hers was a lesser amount ? and yes i probably should have called right away but i was attending a funeral and lunch after the funeral . I have always been happy with Blossom Gallery in the past so this was likely an isolated thing
Pam's Reply:
Date: Jun 02, 2022, 3:17 pm
Yes 10.00 is the standard delivery for the web site in town
. Most web sites and wire services charge a higher price usually. Some more than the standard 10.00 depending if in a bigger cities or not. Yes you have been a good customer and certainly do appreciate your business. And I remember the order because I had to get the gerbers in that morning for it. The supply chain problem has created a lot of problems but Lana I would not cheat you I do not do that.And if I'm out of something on the web site I'd call the customer back and tell them their options.. Have a good evening. Pam
Lana J 's Reply:
Date: Jun 02, 2022, 7:41 pm
Thank you Pam. I do appreciate the follow up. I will use Blossom Gallery again .
Date: Apr 04, 2022
Name:
Morgan E
State/Province:OH
Your website was super easy to use! I ordered around 8:30am and my basket was delivered just a few hours later! Wonderful job! Thank you so much!
Pam's Reply:
Date: Apr 04, 2022, 8:22 pm
You're so very welcome. Glad to be of service any time. Thank you for the order!
Date: Mar 04, 2022
Name:
Emily M
State/Province:OH
Ordering was easy. Provided excellent customer service & fast delivery. Beautiful arrangement.
Pam's Reply:
Date: Mar 04, 2022, 7:22 am
Thank you glad to be of assistance any time.
Date: Mar 03, 2022
Name:
Brenda R
State/Province:OH
The arrangement is absolutely gorgeous and the Smell of the Lillies when I walk past them is so enjoyable. It was such a surprise to have received them. I am so glad that they chose Blossom Gallery. I am still enjoying them today...Thanks Again..Brenda
Pam's Reply:
Date: Mar 03, 2022, 6:48 am
Thanks so much Brenda. Those are one of my favorite lilies for the smell and beauty.
Date: Feb 14, 2022
Name:
Daniel G
State/Province:OH
Thanks very good
Pam's Reply:
Date: Feb 14, 2022, 7:16 pm
Thank you for the order and nice review.
Date: Jan 27, 2022
Name:
Nana M
State/Province:OH
I was very satisfied with the arrangement that you put together for my cousin. Very pretty! Thanks!
Pam's Reply:
Date: Jan 27, 2022, 2:59 pm
Thank you so much, glad to be of service any time.
Date: Jan 26, 2022
Name:
Sandra B
State/Province:OH
Best florist I've ordered flowers from! Great quality, beautiful flowers, and you get what you pay for!
PAM's Reply:
Date: Jan 26, 2022, 1:19 pm
TtHANK YOU SO MUCH GLAD TO BE OF SERVICE TO YOU ANY TIME.
Date: Dec 18, 2021
Name:
Debra S
State/Province:TX
Your website is great! Choose your arrangement, pay & it's delivered on time. I wasn't in Ohio to see the arrangement, but I heard it was beautiful.
PAM COATS's Reply:
Date: Dec 18, 2021, 5:31 pm
Thank you so much. So glad we could help you with your floral needs.
Date: Sep 16, 2021
Name:
Jill R
State/Province:OH
Great quality.
Pam and Terry Coats's Reply:
Date: Sep 16, 2021, 6:34 pm
Thank You!
Date: Jul 28, 2021
Name:
Nevada C
State/Province:OH
Beautiful. And great job. Thanks
Pam's Reply:
Date: Jul 28, 2021, 7:34 am
Your Welcome any time.
Date: May 26, 2021
Name:
cheryl m
State/Province:MA
we didn't get to see the flowers, but we got a card telling us how beautiful and elegant they were. thanks for sending a lovely funeral arrangement.
pam's Reply:
Date: May 26, 2021, 6:36 am
Thank you, glad to help and fill your orders any time.
Date: May 09, 2021
Name:
Trish C
State/Province:OH
The flowers we had sent were beautiful, the chocolate was delicious, on line ordering was easy and when I did need to ask a question about the delivery the phone was answered promptly and my concerns were put to rest with caring and kindness.
Pam's Reply:
Date: May 09, 2021, 7:29 pm
Thank you and glad we could be of help.
Date: Apr 23, 2021
Name:
Lee K
State/Province:OH
The flowers were beautiful & ordering online was very easy.
pam's Reply:
Date: Apr 23, 2021, 8:48 am
Thank you so much glad to help you with your floral needs any tome.
Date: Apr 19, 2021
Name:
Tina M
State/Province:NC
Great service
pam's Reply:
Date: Apr 19, 2021, 6:33 am
Glad to be of service for you. Thank you for the order.
Date: Apr 08, 2021
Name:
Robert m
State/Province:OH
thank you
Pam's Reply:
Date: Apr 08, 2021, 6:50 am
Your Welcome!
Date: Apr 08, 2021
Name:
Deb W
State/Province:OH
Beautiful flowers
Pam's Reply:
Date: Apr 08, 2021, 4:03 am
Thank you we're so glad you liked them. Have a good day!
Date: Mar 23, 2021
Name:
Deborah A
State/Province:OH
Flowers were beautiful. Unfortunately, we were missing a happy birthday balloon that we ordered. Other than that, I was very happy with the order.
PAM COATS's Reply:
Date: Mar 24, 2021, 5:39 am
Oh Deb I am so sorry. Was just over looked was a very busy day that day. Will make it up for your mom. Please accept our apologies. Thank you for your order.
Date: Mar 22, 2021
Name:
Ashley W
State/Province:OH
The family loved the lantern
PAMELA M COATS's Reply:
Date: Mar 22, 2021, 11:34 am
Thank you so much glad we could fill your order for you. Have a good day.
Date: Mar 14, 2021
Name:
Joyce H
State/Province:OH
Beautiful arrangement... very fresh .. loved the colors ,
!!
Pam's Reply:
Date: Mar 14, 2021, 12:56 pm
Thank You Joyce so glad you liked it.
Date: Jan 28, 2021
Name:
Brenda L
State/Province:OH
VERY PLEASE with the flowers, they were even prettier then the picture showed. A GREAT JOB!!! Thank you.
PAM's Reply:
Date: Jan 28, 2021, 1:53 pm
THANK YOU BRENDA
Date: Oct 06, 2020
Name:
R S
State/Province:OH
Super easy to order online
Date: Aug 28, 2020
Name:
Jodi B
State/Province:OH
Very fast delivery the arrangement was sent out quickly which is what I needed.
Pam's Reply:
Date: Aug 28, 2020, 5:52 am
Thank you!
Date: Aug 05, 2020
Name:
Katherine C
State/Province:OH
Great service and attention to their customers!
Date: Jun 15, 2020
Name:
Holly R
State/Province:NC
Amazing service! Within 45 min of placing my order on line they called to let me know they were out of stock of some of the flowers - so if it was okay the color scheme would change! What they had was even better and more fitting! They were delivered as a memorial gift of my mom to my dad! They delivered them within 4 hours of placing the order! I even got an email confirmation of delivery! Awesome customer service- thank you! I will def go back
Date: Jun 12, 2020
Name:
Lisa P
State/Province:ON
The plants were beautiful and well received. Everything was as expected and more.
Pam's Reply:
Date: Jun 12, 2020, 8:42 am
Thank You so glad to help. Thank you for the order.
Date: May 23, 2020
Name:
Gerri N
State/Province:OH
SO glad I used a local florist, the results were PERFECTION!
Pam's Reply:
Date: May 23, 2020, 10:33 am
Thank you so much!!
Date: May 23, 2020
Name:
Jen B
State/Province:IT
I ordered a beautiful arrangement for my mother for Mother’s Day and she did not receive what I ordered for her. Very displeased.
Pam's Reply:
Date: May 23, 2020, 10:40 am
I replied to you before and explained why we substituted a pink blooming house plant for the pink azalea house plant. We could not get the azalea and the wholesalers were limited on some things this mother day with the shipping from the pandemic we we're in. The phone number you gave on your order did not work when we tried it. So we sent what we could so she would have something. The value was more than the azalea.So sorry but can't contact you without a proper phone number.
Date: May 12, 2020
Name:
Linda A
State/Province:OH
Very pleased with the floral arrangements I received for Mother's Day. Thank You
Pam's Reply:
Date: May 12, 2020, 10:26 am
Thank You so much.
Date: Mar 17, 2020
Name:
Melissa F
State/Province:OH
Beautiful arrangement & arrived quickly!
Pam's Reply:
Date: Mar 17, 2020, 12:13 pm
Thank you any time we can be of service.
Date: Nov 10, 2019
Name:
Donna E
State/Province:OH
Out of town delivery. Appreciated pre-call to confirm I’d be there. Big beautiful yellow roses ordered from out of town. Very positive experience
Pam's Reply:
Date: Nov 10, 2019, 9:07 pm
Thank you Donna was glad to be able to help you with your floral purchase.
Date: Nov 02, 2019
Name:
Sherry S
State/Province:OH
The selection of flowers were beautiful with the pricing being reasonable. The online ordering was very easy and simple. The delivery was amazingly quick.
Pam's Reply:
Date: Nov 02, 2019, 8:33 am
Thank You so much!
Date: Sep 27, 2019
Name:
Dominic F
State/Province:OH
Beautiful flowers
Pam's Reply:
Date: Sep 27, 2019, 9:55 am
Thank You So much
Date: Sep 02, 2019
Name:
Tom F
State/Province:OH
Excellent service, and timely delivery.
pam's Reply:
Date: Sep 02, 2019, 6:03 am
Than You!, Glad to be of service any time.
Date: Aug 31, 2019
Name:
Kathie B
State/Province:OH
The day they were delivered, they started dropping petals. I'm sure my daughter spent a lot of money to send these (which she couldn't afford) and a few days later, they are wilted. I'm not too impressed.
Pam's Reply:
Date: Aug 31, 2019, 2:52 pm
When delivered everyone was saying how pretty they were in the office. Kathy you were not at work and the secretary said her your husband would get them when he comes back to drive bus later in day. The flowers were purchased that morning fresh. If ever there is a problem and you call us and we will replace them if done within 24 hrs. But when you don't let us know it's hard to know you are unhappy.
Date: Aug 31, 2019
Name:
Kathie B
State/Province:OH
The flowers were beautiful. I never meant to insinuate that they weren't. I was sick when they were delivered and my husband went in to pick them up before his bus route. My issue was how fast they wilted. I thought you wanted honest feedback. I was not trying to be rude. It would not allow me to respond to your response, Pam, so I am attempting to respond here. I did not mean to only give one star. I apologize for that!
